FAQ's

FACTS 

Difference between a New and Used Textbook

A new book must be clean with no bent corners, stickers or writing. It must contain all CDs and any required supplements. It should have no publisher markings saying "exam copy" or "complimentary copy" inside or outside of the book or any company/school branding stamps. Make sure to pack your books in a sturdy box using sufficient packing material to ensure they arrive in new condition without any transit mishaps or damages.

If you use the student ISBN for Instructor Editions or complimentary copy textbooks, a lesser price may be given based on the book's value.

A used book must have all of its pages, a front and back cover and still be firmly bound to the spine. A reduced price may be given if the book is missing its CD or other required supplement, has excessive highlighting, writing, stains/odor, or more damage than a standard used book. We do not return books under any circumstances, so please use your best judgment.

How do I ship my books and who pays for the shipping cost?

Once you have priced your books, you will be able to print a free shipping label and a packing slip. Please package your books well and take them to your local post office or shipping location. If you track your package or insure your shipment, you will be responsible for those expenses. 

Payment issued promptly 

Once your shipment is received, we will process the inventory and issue a check within five business days.